Shipping and delivery
ViyaRiss Shipping & Delivery Policy
Thank you for shopping with Viya Riss. We appreciate your support and want to ensure you have a clear understanding of how our shipping and delivery process works.
Processing Time
All orders are processed within 2–4 business days.
Once your order is processed and shipped, you will receive a confirmation email with tracking (if applicable).
Shipping Timeframes
Estimated delivery for most orders is 16–28 days.
Important: Delivery times may vary depending on your shipping region. Some areas—especially international, rural, or remote regions—may experience longer transit times.
Customs delays, carrier delays, or peak-season volume can also extend delivery beyond the estimated timeframe.
Shipping Regions
We ship worldwide. Price on Tax/shipping may vary
Shipping times differ by region and may exceed 28 days in:
Certain international locations
Islands or remote areas
Countries with strict customs processing
Tracking Information
Tracking details will be provided when or if available.
Not all carriers provide frequent tracking updates. Please allow time for scans to appear during transit.
Address Accuracy
Please double-check your shipping address at checkout.
Viya Riss is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Lost or Delayed Packages
- If your package has not arrived within 45 days from shipment, please contact us at viyariss@gmail.com so we can assist.
We will work with the carrier to locate your package or provide the next steps.
Customs & Import Fees
- International customers are responsible for any customs duties, taxes, or import fees required by their country.
These fees are not included in the product price or shipping cost.
Holiday & Peak Season Delays
- During holidays or high-volume periods, delivery times may be longer than usual.
We encourage you to place orders early to avoid delays.
Questions?
If you have any questions about your order, shipping, or delivery, feel free to email us at viyariss@gmail.com. We’re happy to help!